MEET&GREET

SIGNED PENTAGON 7TH MINI ALBUM 'THUMBS UP!'

• Detailed Product Description
• ALL STAR FANS
• Shipping Guide
• Returns & Exchanges

• PRODUCT  : SIGNED PENTAGON 7TH MINI ALBUM 'THUMBS UP!' (Signed by All Members) ($23.99)
                       
  

  RULES: PENTAGON will select 1/7 of the buyers, and selected 7 will get PENTAGON photo cards (Mwave Exclusive!!)
  
  SALES PERIOD :  SEP 7 ~  OCT 22, 14:50 (KST)  

  
  

  BROADCAST DATE : OCT 22, 15:00 (KST)

  
  

  Top 5 Supporters:
  Top 1: All Member Signed wide group Polaroid photo
  Top 2~5: One Random Member signed mini Polaroid photo
  
  PENTAGON will draw for winners and read comments on Fanboard during the shooting of MEET&GREET
  Please come and join MEET&GREET Fanboard Chat.
  The full episode will be released on the broadcast date.  
   

  
  

  

  
  

  
  

  
  

  
  Electronic Commerce Product Info Notification 

  Product/Model Name: PENTAGON 7TH MINI ALBUM 'THUMBS UP!' / L200001629
  Any related data if the product has been approved/certified by laws: n/a
  Country of manufacture / origin: Republic of Korea (Korea, South Korea)
  Manufacturer, including importer in the case of imported goods: Kakao M
  Contact info for AS or customer service: Mwave Shop help desk / Mwave help desk

  
  

  All K-POP CD sales at Mwave are reflected in HANTEO CHART.
  

  
  

• CLOSED

  ALL STAR FANS

  Update : May 30, 2020 10:02 Refresh

  CHECK WINNERS
  POP-OUT

  1 /

  

  Leave a word of support to your K-POP star preparing MEET&GREET!

  • Support message will be able to write after you purcahse MEET&GREET products.
  • During the show, artists read messages randomly chosen from 49 tiles.
  • After the broadcast, a special gift will be sent to the protagonists of the selected support message.

  

  닫기

  TOP SUPPORTERS OF ALL-STAR FANS

  A special gift will be delivered to the 1st to 5th places of TOP Supporters who have supported the artist.

  Update : May 30, 2020 10:02
  • • 
      1

      Stephanie

      106 items

    • 
      2

      bitsofkpopau

      31 items

    • 
      3

      Tentastic_PTG

      30 items

    • 
      4

      루이자

      22 items

    • 
      5

      Paulina

      21 items

  • • 
      6

      no_jaamm

      17 items

    • 
      7

      Strawberryunni

      16 items

    • 
      8

      Paulina Wargol

      14 items

    • 
      9

      Caitie and Elyssa

      12 items

    • 
      10

      Jaebeoms Other Cat

      10 items

  • • 
      11

      Melissa Dobias

      9 items

    • 
      12

      Marian Nguyen

      8 items

    • 
      13

      Nanami

      8 items

    • 
      14

      Tohma

      7 items

    • 
      15

      HUANG LINA

      7 items

  SEE MORE

• Order Confirmation
  - Status 1: Processing - Payment completed, Preparing items.
  - Status 2: Prepared - Items on standby for shipping.
  - Status 3: Complete - Shipped to customer's address. Tracking available
  
  Where to check the order information?
  - [Processing] and [Complete] : [My Account] - [My Orders] - Corresponding Order
  - [Prepared] : Product detail page
  ※ Prepared status items will not appear in My Orders, you must check each item on detail page.
  
  Shipping
  Details: Mwave shop Shipping Guide
  * Combined shipping : If you have many items in your Cart, the items will be shipped after all of the items have been prepared.

• 1) Processing (Payment completed. Preparing items) status
  - The cancellation policy varies depending on the type of item
  - If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
  - If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
  - Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.
  
  2) Prepared (On standby for shipping) status
  - The item is ready to ship, so the order may not be canceled.
  - Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
  - The imposed fee includes the cost of packaging materials, shipping, storing and packaging services
  
  3) Complete (Shipping) status
  - The item has already shipped, so the order may not be canceled.
  - Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.
  
  4) Complete (After receipt of item) status
  - If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
  - Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
  - Mwave will bear the cost of Paypal's remittance fee
  - Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.
  
  5) Customs
  - Because customs policies vary by country, the customer must pay the applicable tax
  - Mwave does not bear the tax.