Get your K·POP stars' signed CDs
PRODUCT 1 : SIGNED X1 - 1ST MINI ALBUM '비상 : QUANTUM LEAP' (비상 ver.) ($27.99) - 2750 CDs Limited
PRODUCT 2 : SIGNED X1 - 1ST MINI ALBUM '비상 : QUANTUM LEAP' (QUANTUM LEAP ver.) ($27.99) - 2750 CDs Limited
SALES PERIOD Sep 6, 2019 ~ Sep 25, 2019
* Signed CDs sold by Mwave do not include posters or additional free gifts.
PRODUCT 1 : SIGNED X1 - 1ST MINI ALBUM '비상 : QUANTUM LEAP' (비상 ver.) (Signed by Random Member) ($27.99) - 2750 CDs Limited
PRODUCT 2 : SIGNED X1 - 1ST MINI ALBUM '비상 : QUANTUM LEAP' (QUANTUM LEAP ver.) ($27.99) (Signed by Random Member) - 2750 CDs Limited
SALES PERIOD : SEP 6 ~ SEP 25, 17:50 (KST)
*Please be aware that all albums will be signed by artists and shipped after the deal closes, and shipping may take a certain period of time.
EVENT : Signed ‘X1’ Polaroid photo to Top 5 Supporters.
BROADCAST DATE : SEP 25, 18:00 (KST)
How to Participate : Leave a supportive message for the artist after making your purchase, and the artist will select messages to read during the live stream. The writers of the selected messages and additional randomly selected purchasers will receive 'X1' photo cards. (Mwave limited edition / artist send at random)
Have a good time with the artist at MEET&GREET!
Enjoy Mnet KPOP, Mwave!
The edited version of the video will be uploaded in the MEET&GREET ARCHIVE on the Mwave site after broadcast.
Electronic Commerce Product Info Notification
Product/Model Name: X1 1ST MINI ALBUM '비상 : QUANTUM LEAP' / CMAC11448
Any related data if the product has been approved/certified by laws: n/a
Country of manufacture / origin: Republic of Korea (Korea, South Korea)
Manufacturer, including importer in the case of imported goods: GENIE MUSIC
Contact info for AS or customer service: Mwave Shop help desk / Mwave help desk
Please contact our help desk for all inquiries regarding items. (MY ACCOUNT > HELP DESK)
All K-POP CD sales at Mwave are reflected in HANTEO CHART.
Leave a word of support to your K-POP star preparing MEET&GREET!
A special gift will be delivered to the 1st to 5th places of TOP Supporters who have supported the artist.
- Status 1: Processing - Payment completed, Preparing items.
- Status 2: Prepared - Items on standby for shipping.
- Status 3: Complete - Shipped to customer's address. Tracking available
Where to check the order information?
- [Processing] and [Complete] : [My Account] - [My Orders] - Corresponding Order
- [Prepared] : Product detail page
※ Prepared status items will not appear in My Orders, you must check each item on detail page.
Details: Mwave shop Shipping Guide
* Combined shipping : If you have many items in your Cart, the items will be shipped after all of the items have been prepared.
1) Processing (Payment completed. Preparing items) status
- The cancellation policy varies depending on the type of item
- If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
- If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
- Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.
2) Prepared (On standby for shipping) status
- The item is ready to ship, so the order may not be canceled.
- Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
- The imposed fee includes the cost of packaging materials, shipping, storing and packaging services
3) Complete (Shipping) status
- The item has already shipped, so the order may not be canceled.
- Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.
4) Complete (After receipt of item) status
- If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
- Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
- Mwave will bear the cost of Paypal's remittance fee
- Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.
- Because customs policies vary by country, the customer must pay the applicable tax
- Mwave does not bear the tax.