ALBUM ALL

SIGNED SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY' (MEET VER. / FOLLOW VER. / SET THE SUN VER.)

• Detailed Product Description
• Shipping Guide
• Returns & Exchanges

• PRODUCT 1 : SIGNED SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY' (MEET VER.) (Signed by one random member) ($24.99)
  PRODUCT 2 : SIGNED SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY' (FOLLOW VER.) (Signed by one random member) ($24.99)
  PRODUCT 3 : SIGNED SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY' (SET THE SUN VER.) (Signed by one random member) ($24.99)

  
  

  COMPOSITION : SIGNED SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY'

  
  

  
  

  SALES PERIOD : JUL 11 ~ JUL 30, 18:00 (KST)

  EVENT: Signed 'SEVENTEEN' Polaroid to 13 Customers (Random Draw)

  
  

  

  
  

  
  

  THIS PRODUCT IS NOT MEET&GREET PRODUCT

  
  

  Electronic Commerce Product Info Notification

  
  

  Product/Model Name : SEVENTEEN 5TH MINI ALBUM 'YOU MAKE MY DAY' / L100005499

  Any related data if the product has been approved/certified by laws: n/a

  Country of manufacture / origin : Republic of Korea (Korea, South Korea)

  Manufacturer, including importer in the case of imported goods : Kakao M

  Contact info for AS or customer service : Mwave Shop help desk / Mwave help desk

  
  

  All K-POP CD sales at Mwave are reflected in HANTEO CHART.

  
  

  
  

  
  

• Order Confirmation
  - Status 1: Processing - Payment completed, Preparing items.
  - Status 2: Prepared - Items on standby for shipping.
  - Status 3: Complete - Shipped to customer's address. Tracking available
  
  Where to check the order information?
  - [Processing] and [Complete] : [My Account] - [My Orders] - Corresponding Order
  - [Prepared] : Product detail page
  ※ Prepared status items will not appear in My Orders, you must check each item on detail page.
  
  Shipping
  Details: Mwave shop Shipping Guide
  
  1) Free shipping
  - Shipping and tracking is free for residents living in Korea
  
  2) Combined shipping
  - If you have many items in your Cart, the items will be shipped after all of the items have been prepared.
  
  3) Shipping Schedule
  - MEET&GREET items: When the broadcast is over, the artist will sign the amount ordered. Once all of the items are signed, delivery will begin.
  - Please refer to the 'Shipping Schedule' notice. 

• 1) Processing (Payment completed. Preparing items) status
  - The cancellation policy varies depending on the type of item
  - If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
  - If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
  - Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.
  
  2) Prepared (On standby for shipping) status
  - The item is ready to ship, so the order may not be canceled.
  - Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
  - The imposed fee includes the cost of packaging materials, shipping, storing and packaging services
  
  3) Complete (Shipping) status
  - The item has already shipped, so the order may not be canceled.
  - Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.
  
  4) Complete (After receipt of item) status
  - If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
  - Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
  - Mwave will bear the cost of Paypal's remittance fee
  - Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.
  
  5) Customs
  - Because customs policies vary by country, the customer must pay the applicable tax
  - Mwave does not bear the tax.