​K-Pop Makes One​

KCON OFFICIAL GOODS

[WILL-CALL] KCON 2018 THAILAND OFFICIAL GOODS: Light Stick

SALES PERIOD
  • PRICE
    $14.00
  • SHIPPING DETAILS
    International Delivery Shipping Guide
    • PRODUCT : [WILL-CALL] KCON 2018 THAILAND OFFICIAL GOODS: Light Stick ($14)

  • QUANTITY
TOTAL PURCHASE AMOUNT $14.00
  •   - This item is only for KCON 2018 Convention Will Call, which will not be shipped.
      - Please bring your ID and Order number and visit 'Mwave Pre-Order' counter at merchandise booth to pick up your order.


      *How to check the order number: Sign-in > My Page > My SHOPPING > ORDERS > View Details


     -  Pre-order is only for concert/convention ticket holder
      - Please enter your real-address to check your order at the venue.
      - No delivery charge for will-call products. 


     - All WILL-CALL items should be picked up at the appointed place. If an item isn't picked up within convention period, the order will be  automatically canceled.



    PRODUCT : [WILL-CALL] KCON 2018 THAILAND OFFICIAL GOODS: Light Stick ($14)


    SALES PERIOD : SEP 4 ~ SEP 21, 2018


      - สินค้าเหล่านี้ เป็นสินค้าที่ต้องมารับหน้างาน KCON 2018 THAILAND เท่านั้น ไม่มีบริการจัดส่ง
      - โปรดแสดงบัตรประจำตัวประชาชน และรหัสสั่งซื้อที่เค้าเตอร์ ‘Mwave pre-Order’ ณ บูธขายสินค้า เพื่อรับสินค้า

    *วิธีการตรวจสอบรหัสสั่งซื้อ Sign-in > My Page > MY SHOPPING > ORDERS > View Details
     

      -  การสั่งจองล่วงหน้าใช้สำหรับผู้ถือบัตรคอนเสิร์ตหรือผู้ถือบัตรประชุมเท่านั้น
      - โปรดกรอกข้อมูลที่อยู่ของท่านตามความเป็นจริง เพื่อการตรวจสอบการสั่งซื้อ ณ ที่จัดงาน
      - ไม่มีการเก็บค่าจัดส่ง สำหรับสินค้าที่รับหน้างาน
      

      - ระยะเวลา: 4 ก.ย. – 21 ก.ย. 2561 







    THIS ITEM IS ONLY FOR KCON 2018 CONVENTION WILL CALL, WHICH WILL NOT BE SHIPPED.



     Electronic Commerce Product Info Notification


    Product/Model Name : [WILL-CALL] KCON 2018 THAILAND OFFICIAL GOODS: Light Stick

    Any related data if the product has been approved/certified by laws: n/a

    Country of manufacture / origin : Republic of Korea (Korea, South Korea)

    Manufacturer, including importer in the case of imported goods :  CJ ENM

    Contact info for AS or customer service : Mwave Shop help desk / Mwave help desk


  •   - This item is only for KCON 2018 Convention Will Call, which will not be shipped.
      - Please bring your ID and bill (order number) and visit Mwave Booth to pick up your order.

       *How to issue the bill: Sign-in > My Page > My SHOPPING > ORDERS > View Details > Issue the Bill

      - Please enter your real-address to check your order at the venue.
      - No delivery charge for will-call products.

  • 1) Processing (Payment completed. Preparing items) status
    - The cancellation policy varies depending on the type of item
    - If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
    - If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
    - Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.

    2) Prepared (On standby for shipping) status
    - The item is ready to ship, so the order may not be canceled.
    - Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
    - The imposed fee includes the cost of packaging materials, shipping, storing and packaging services

    3) Complete (Shipping) status
    - The item has already shipped, so the order may not be canceled.
    - Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.

    4) Complete (After receipt of item) status
    - If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
    - Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
    - Mwave will bear the cost of Paypal's remittance fee
    - Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.

    5) Customs
    - Because customs policies vary by country, the customer must pay the applicable tax
    - Mwave does not bear the tax.

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