Get your K·POP stars' signed CDs
구성품 : 사인판 베리베리 (VERIVERY) – 싱글앨범 [VERI-CHILL] (Official Ver.)
판매기간 : 2019년 7월 22일 ~ 8월 13일, 18:00 (한국시간)
* 상품 앨범은 판매가 종료된 후, 아티스트가 직접 사인하여 발송합니다. 이에 일정 배송 기간이 소요될 수 있으니 참고 부탁드립니다.
이벤트: 추첨을 통해 구매자 중 21명에게 ‘베리베리’ 사인 폴라로이드 증정 (아티스트 랜덤 발송)
이 상품은 MEET&GREET 상품이 아닙니다.
전자상거래 등에서의 상품정보제공 고시
품명 및 모델명 : 베리베리 싱글앨범 [VERI-CHILL] (Official Ver.) / CMDC11441
법에 의한 인증•허가 등을 받았음을 확인할 수 있는 경우 그에 대한 사항: 해당없음
제조국 또는 원산지 : 대한민국 (한국, 남한)
제조자, 수입품의 경우 수입자를 함께 표기 : GENIE MUSIC, STONE MUSIC ENTERTAINMENT
A/S 책임자와 전화 번호 또는 소비자 상담 관련 전화번호 : Mwave Shop help desk / Mwave help desk
Mwave에서 판매되는 모든 K-POP CD는 한터차트에 반영됩니다.
- Status 1: Processing - Payment completed, Preparing items.
- Status 2: Prepared - Items on standby for shipping.
- Status 3: Complete - Shipped to customer's address. Tracking available
Where to check the order information?
- [Processing] and [Complete] : [My Account] - [My Orders] - Corresponding Order
- [Prepared] : Product detail page
※ Prepared status items will not appear in My Orders, you must check each item on detail page.
Details: Mwave shop Shipping Guide
* Combined shipping : If you have many items in your Cart, the items will be shipped after all of the items have been prepared.
1) Processing (Payment completed. Preparing items) status
- The cancellation policy varies depending on the type of item
- If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
- If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
- Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.
2) Prepared (On standby for shipping) status
- The item is ready to ship, so the order may not be canceled.
- Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
- The imposed fee includes the cost of packaging materials, shipping, storing and packaging services
3) Complete (Shipping) status
- The item has already shipped, so the order may not be canceled.
- Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.
4) Complete (After receipt of item) status
- If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
- Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
- Mwave will bear the cost of Paypal's remittance fee
- Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.
- Because customs policies vary by country, the customer must pay the applicable tax
- Mwave does not bear the tax.