Notice

[Notice] Notice of revision to the Privacy Policy(2024.1.31) 2024.01.23

Hello, this is Mwave.

As of January 31, 2024, we would like to inform you that the Mwave Privacy Policy will be changed as follows.

1. Reasons for revise

Changes to collected information and consignee information

2. Revised Contents

2. Items of Personal Information to be Collected and Purpose for Collection/Use
Before revision	1) (Required) Registration and Use of Service Name, nickname, email address, country / region, IP address, cookie information, date of birth
After revision	1) (Required) Registration and Use of Service Name, nickname, email address, country / region, IP address, cookie information, date of birth, mobile phone number)

2. Items of Personal Information to be Collected and Purpose for Collection/Use

Before

revision

1) (Required) Registration and Use of Service

Name, nickname, email address, country / region, IP address, cookie information, date of birth

After

revision

1) (Required) Registration and Use of Service

Name, nickname, email address, country / region, IP address, cookie information, date of birth, mobile phone number)

3. Period of Retention and Use, and Destruction of Personal Information
Before revision	4) Application of personal information expiration periods A. Pursuant to the Personal Information Protection Act and its Enforcement Decree, the Company deletes or separately stores and manages the personal information of a user who has not used the Service or otherwise shown any related activity for a period of 1 year (the “Personal Information Expiration Period”) for protection of the personal information and prevention of loss with a prior notice to the user. B. The Company gives a prior notice to the user whose personal information is to expire in 30 days to the email address entered in the “User Information” tab, provided, however, that the Company continues to preserve such information if (i) consent thereto is given by the user, including in the form of a request for extension or renewal of the Personal Information Expiration Period or (ii) another preservation period is provided in other laws or regulations, in which case for the period set forth in such laws or regulations.
After revision	Deletion of this clause

3. Period of Retention and Use, and Destruction of Personal Information

Before

revision

4) Application of personal information expiration periods

A. Pursuant to the Personal Information Protection Act and its Enforcement Decree, the Company deletes or separately stores and manages the personal information of a user who has not used the Service or otherwise shown any related activity for a period of 1 year (the “Personal Information Expiration Period”) for protection of the personal information and prevention of loss with a prior notice to the user.
B. The Company gives a prior notice to the user whose personal information is to expire in 30 days to the email address entered in the “User Information” tab, provided, however, that the Company continues to preserve such information if (i) consent thereto is given by the user, including in the form of a request for extension or renewal of the Personal Information Expiration Period or (ii) another preservation period is provided in other laws or regulations, in which case for the period set forth in such laws or regulations.

After

revision

Deletion of this clause

8. Outsourcing of the Processing of Personal Information
After revision (Add a consignee)	Outsourced processor (Contact information of information management officer) : Ibiware Personal information items transferred : Website maintenance/operation task Period of retention and use : Until the withdrawal of membership of the information subject or termination of consignment contract

8. Outsourcing of the Processing of Personal Information

After
revision

(Add a consignee)

Outsourced processor (Contact information of information management officer) : Ibiware

Personal information items transferred : Website maintenance/operation task

Period of retention and use : Until the withdrawal of membership of the information subject or termination of consignment contract

Please check the full text of the Privacy Policy for more information.

The revised personal information processing policy will take effect on January 31, 2024.

Thank you

[Notice] [Notice] Countries and regions with shipping delay (Updated 2024.1.2) 2021.10.21

Hello, this is Mwave.

We would like to inform you of the countries and regions where shipping is being delayed.

※The information below concerning countries and regions with shipping delay is shared to us from the shipping company and updated from time to time.
Please understand that the below information of countries and regions may differ from the actual shipping status depending on the time when the information was shared to us from the shipping company.

*Use Ctrl + F to search and check country code.

1) Countries where EMS with delivery problems : AO, Territory of Cocos Islands(AU), Territory of Christmas Island(AU), BY, CD, CF, CO, CW, Greenland(DK), Faroe Islands(DK), FJ, Guadeloupe(FR), New Caledonia(FR), Réunion(FR), Martinique(FR), Saint-Pierre et Miquelon(FR), Wallis-et-Futuna(FR), Polynesia(FR), Montserrat(GB), Bermuda(GB), Virgin Islands(GB), Anguilla(GB), Gibraltar(GB), Cayman Islands(GB), Turks and Caicos Islands(GB), PITCAIRN Islands(GB), GN, GQ, GW, IL, IS, JM, KI, KM, KN, LC, LI, MC, ME, MG, MR, MT, MW, NA, Aruba(NL), NR, Cook Islands(NZ), PG, RS, SB, SC, SD, SR, ST, SV, SZ, TD, TF, TL, TO, TV, UG, WESTERN SAMOA(US), UY, VC, VE, VU, WS, YT, ZW

2) Countries where FedEx is not available : AF, BY, CF, CU, FK, GQ, GW, IR, KI, KM, KP, Republic of the Union of Myanmar(MM), NR, NU, PM, RU, SB, SD, SH, SL, SO, ST, SY, TJ, TK, TM, TV, UA, Wake Island(US), Johnston Atoll(US), YE, YT

Thank you.

[Announcement] Winner Announcement for SF9 Signed CD Event 2024.01.24

Hello, this is Mwave.

We're glad to announce the winners of Mwave Shop X SF9 Event!

Winners get hand writing letter from SF9 member!

[WINNERS LIST - NICKNAME (ORDER NUMBER) / FROM WHOSE LETTER]

joe*******@gmail.com (16000022396) / DA WON
Roc********** (16000022389) / DA WON
Pie******** (17000043793) / YOUNG BIN
mad************@gmail.com (17000043768) / YOUNG BIN
RIA********* (16000022356) / YOO TAE YANG
won*******@gmail.com (16000022388) / YOO TAE YANG
rat************@gmail.com (17000043874) / IN SEONG
Mar*******@kakao.com (17000043735) / IN SEONG
Mic****** (17000043764) / ZU HO
Per******** (17000043923) / ZU HO
Ric**********@orange.fr (16000022387) / CHA NI
cai*********@kakao.com (16000022280) / CHA NI
ath****@gmail.com (17000043586) / HWI YOUNG
nes*******@gmail.com (17000043581) / HWI YOUNG

Depending on the circumstances of the company,
the member selected at the time of your participation may vary
to the member who will be signing as shown in the winner announcement notice.

Thank you.

[Announcement] Winner Announcement for JUNG YONG HWA Signed CD Event 2023.10.05: Hello, this is Mwave.

We're glad to announce the winners of Mwave Shop X JUNG YONG HWA Event!

Winners get hand writing letter from JUNG YONG HWA!

[WINNERS LIST - NICKNAME (ORDER NUMBER)]

Ta*** (17000040777)
Siri*** (17000040681)
Yan******@gmail.com (16000020308)
Wise********** (17000040855)
lov*******@gmail.com (20000000855)

Thank you.

Advance notice of revision to the Privacy Policy(2023.12.13) 2023.12.06

Hello, this is Mwave.

As of December 13, 2023, we would like to inform you that the Mwave Privacy Policy will be changed as follows.

[Revised Contents]

2. Items of Personal Information to be Collected and Purpose for Collection/Use
Before revision	1) (Required) Registration and Use of Service : Items to be Collected : Name, nickname, email, country / region, IP address, cookie information, date of birth, gender 5) (Optional) Consent to Receive Personalized Advertising and Marketing : Items to be Collected : Email address, optional cookie information, gender, age, IP address
After revision	1) (Required) Registration and Use of Service : Items to be Collected : Name, nickname, email, country / region, IP address, cookie information, date of birth 5) (Optional) Consent to Receive Personalized Advertising and Marketing : Items to be Collected : Email address(ID), Name, Mobile phone number

2. Items of Personal Information to be Collected and Purpose for Collection/Use

Before revision

1) (Required) Registration and Use of Service :

Items to be Collected : Name, nickname, email, country / region, IP address, cookie information, date of birth, gender

5) (Optional) Consent to Receive Personalized Advertising and Marketing :

Items to be Collected : Email address, optional cookie information, gender, age, IP address

After revision

1) (Required) Registration and Use of Service :

Items to be Collected : Name, nickname, email, country / region, IP address, cookie information, date of birth

5) (Optional) Consent to Receive Personalized Advertising and Marketing :

Items to be Collected : Email address(ID), Name, Mobile phone number

6. Data Protection Officer and Responsible Department
Before revision	- Personal Information Infringement Report (http://privacy.kisa.or.kr / 118 without an exchange number ) - Cyber Investigation Division of the Supreme Prosecutors’ Office (http://www.spo.go.kr / 02-3480-3571) - Cyber Security Bureau of the National Police (http://cyberbureau.police.go.kr / 182 without an exchange number) - Personal Information Dispute Mediation Committee (http://kopico.go.kr / 02-2100-2499)
After revision	- KISA Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118without area code ) - Cyber Investigation Division of the Supreme Prosecutors’ Office (http://www.spo.go.kr / 1301 without area code ) - Korean National Police Agency Cyber Bureau (ECRM) (https://ecrm.cyber.go.kr / 182 without area code ) - Personal Information Dispute Mediation Committee (http://kopico.go.kr / 1833-6972 without area code )

6. Data Protection Officer and Responsible Department

Before revision

- Personal Information Infringement Report
(http://privacy.kisa.or.kr / 118 without an exchange number )

- Cyber Investigation Division of the Supreme Prosecutors’ Office
(http://www.spo.go.kr / 02-3480-3571)

- Cyber Security Bureau of the National Police
(http://cyberbureau.police.go.kr / 182 without an exchange number)

- Personal Information Dispute Mediation Committee
(http://kopico.go.kr / 02-2100-2499)

After revision

- KISA Personal Information Infringement Report Center
(http://privacy.kisa.or.kr / 118without area code )

- Cyber Investigation Division of the Supreme Prosecutors’ Office
(http://www.spo.go.kr / 1301 without area code )

- Korean National Police Agency Cyber Bureau (ECRM)
(https://ecrm.cyber.go.kr / 182 without area code )

- Personal Information Dispute Mediation Committee
(http://kopico.go.kr / 1833-6972 without area code )

Please check the full text of the Privacy Policy for more information.

The revised personal information processing policy will take effect on December 13, 2023.

Thank you.

[Notice] Notice on change in Mwave service content and revision of the Terms and Conditions 2023.07.27

Hello, this is Mwave.

We sincerely thank all of our members for using Mwave. Starting from September 1, 2023, there will be changes in content and extent of Mwave services. As a result, the Privacy Policy and Terms of use have been revisded and we would like to provide you below with the following information about the changes.

1. Changes in Mwave Service Content

1) Schedule for Changes

Notice date : July 26, 2023
Effective date : September 1, 2023

2) Changes in Content

Termination of services (such as KCON and MEET&GREET) excluding Mwave SHOP.

2. Revision of Privacy Policy and Terms of use

1) Major Revisions

a. Privacy Policy
① Addition of essential cookies
② Addition of optional cookies

b. Terms of Use

Article 15 (Provision of Information)

② Article 24 (Special Regulations for Overseas Users) change
③ Article 31 (Supply and Delivery of Goods, Etc.) change

2) Revision details

a. Privacy Policy

① Addition of essential cookies

Cookies	Purpose for Use	Information	Installer	Expiry Date
guest-view	Stores the order ID used by non-member customers to check the order status.	HTTP Cookie	Mwave	Session
product_data_storage, recently_compared_product, recently_compared_product_previous, recently_viewed_product, recently_viewed_product_previous	Stores the configuration of product data related to the recently viewed product/comparison product.	HTTP Cookie	Mwave	Local Storage Rules
mage-cache-storage	Stores visitor-specific content required for e-commerce functionality.	HTTP Cookie	Mwave	Session
store	Tracks the specific store view/Locale selected by the buyer.	HTTP Cookie	Mwave	1 year
__utmb	Used to adjust the request rate.	HTTP Cookie	Google Analytics

② Addition of optional cookies

Cookies	Purpose for Use	Information	Installer	Expiry Date
fr, _fbp	Provides personalized advertising	HTTP Cookie	META	90 days
Aid_ts, DSPRSYNC, asd, DSPR	Provides personalized advertising	HTTP Cookie	Kakao	180 days

b. Terms of Use

Article	Before revision	After revision
Article 15	Creation	3. Notwithstanding the provisions of paragraph 2, the Company may send relevant notifications regarding the revision of important sections of these terms and conditions, service termination and other essential notices that must be commuicated to the Members, regardless of the Members' intention to refuse such information.
Article 24	1. The Members shall give consent to the Company to collect data, including their personal information, and submit and preserve such data as required in Korea. 2. Users who reside in countries listed as a country subject to the prohibition of export-and-import transactions or subject to special economic sanctions by the Korean government are prohibited from participating in or using commercial Online Services (e.g., advertising, transactions, etc.).	2. In order for the Members and foreign Users to utilize the Mwave website and receive services provided by the Company, they shall give consent to the Company to collect data, including their personal information, and submit and preserve such data as required in Korea. 3. Users who reside in countries listed as a country subject to the prohibition of export-and-import transactions or subject to special economic sanctions by the Korean government are prohibited from participating in or using commercial Online Services (e.g., advertising, transactions, etc.). 4. Notwithstanding the provisions of paragraph 3, if Users reside in a country designated by the Korean government as a country subject to the prohibition of export-and-import transactions or subject to special economic sanctions, and they engage in commercial services such as purchasing products, requesting advertising services, etc. through the Mwave website, or in the event of a force majeure event such as war, natural disasters, etc., the Company may take measures at its discretion, including canceling orders, processing refunds, discontinuing the acceptance of mail.
Article 31	- The Shop receives CDs signed by artists (3-4 weeks). *The timeframe may vary in accordance with each artist’s schedule. - The CDs are packed safely (2-3 days). - The packages are delivered to the forwarder and processed (Depending on the shipping company selected at the time of purchase).	- The Shop receives CDs signed by artists (3-4 weeks). *The timeframe may vary in accordance with each artist’s schedule. - Classification and packaging of products for shipping (5-7 days). - The packages are delivered to the forwarder and processed (Depending on the shipping company selected at the time of purchase)

3. Deletion of Member's Personal Information

Due to the termination of some services following the changes in the Mwave site's service content starting from September 1, 2023, the personal information of members who have no purchase hitory or customer service inquiries related to the remaining service, Mwave Shop, will be deleted collectively on September 1, 2023. If you do not wish for your information to be deleted, please click on the Q&A banner in My page or click on 'Customer Inquiry' at the bottom of the site to maintain your membership status by August 31, 2023

· If you do not agree to the new service operating policy, you may withdraw (delete your account) from Mwave.
· If you do not explicitly express your refusal (membership withdrawal) by the effective date of these terms, it will be considered that you have agreed to the revised terms.
· This email has been sent regardless of your consent status of accepting email to inform you of the member revision of terms.
· This email is for outbound purposes only. For any related inquiries, please contact the Mwave and we will respond to your inquiries.

[Notice] KCON JAPAN 2023 Signed MD Package Shipping Schedule Change 2023.07.06

Hello, this is Mwave.

Due to production and delivery delays of the KCON JAPAN 2023 signed MD packages,
we would like to inform you of the changed shipping schedule as follows.

▶️Expected Shipping Schedule: To start shipping from the warehouse starting from July 17th.

▶️Changed Shipping Schedule: Expected to be shipped in order by the end of July

We sincerely apologize for the inconvenience caused by the schedule change.
We kindly ask for your understanding.

Thank you.

[Notice] ZEROBASEONE - 1st Mini Album [YOUTH IN THE SHADE] Unreleased Photo Card Giveaway Event Information 2023.06.21: Hello, this is Mwave.

Here is the information regarding the giveaway of unreleased photocard during the pre-sale period of ZEROBASE ONE - 1st Mini Album [YOUTH IN THE SHADE].

1) Pre-sale Period: 6/21 (Wed) 2PM ~ 7/9 (Sun) 11:59PM (KST)
2) One Mwave exclusive random selfie photocard per purchase (MV costume ver.)
- One random photocard given for each purchase 1:1

Thank you.

[Notice] Information on KCON JAPAN 2023 signed MD Package Random Photo card 2023.05.09

[Announcement] Winner Announcement for N.flying Signed CD Event 2022.11.04: Hello, this is Mwave.

We're glad to announce the winners of Mwave Shop X N.flying Event!

Winners get hand writing letter from N.flying member!

[WINNERS LIST - NICKNAME (ORDER NUMBER) / FROM WHOSE LETTER]

kaiiy****@yahoo.com (16000009825) / KimJaeHyun
jjcc.******@daum.net (17000029439) / KimJaeHyun
sydaro******@gmail.com (17000029218) / SeoDongSung
haruki_*****@icloud.com (19000005625) / SeoDongSung
nyeon****@gmail.com (16000010182) / YooHweSeung
od87***@gmail.com (16000010477) / YooHweSeung
skylerra****@gmail.com (17000029798) / LeeSeungHyub
superjun******@gmail.com (17000029811) / LeeSeungHyub
maramist.******@gmail.com (17000029426) / ChaHun
evanssm******@gmail.com (17000029437) / ChaHun

Depending on the circumstances of the company,
the member selected at the time of your participation may vary
to the member who will be signing as shown in the winner announcement notice.

Thank you.

Notice

1. Changes in Mwave Service Content

1) Schedule for Changes

2) Changes in Content

2. Revision of Privacy Policy and Terms of use

1) Major Revisions

2) Revision details

3. Deletion of Member's Personal Information

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